Category Archives: USMinfo

USM Staffs / Offices Directory



Seksyen Pengambilan Pelajar
Bahagian Pengurusan Akademik
Jabatan Pendaftar
Aras 2, Canselori
Universiti Sains Malaysia,
11800 USM, Pulau Pinang.
·        General
·        Offer Letter
·        Smart Card
·        Unit Exemption
T  :  1 300 888 876
       04-653 3196
F  :  04-653 3328
Seksyen Data & Rekod Pelajar
Bahagian Pengurusan Akademik
Jabatan Pendaftar
Aras 1, Canselori,
Universiti Sains Malaysia
11800 USM, Pulau Pinang.
·        Student Data & Records
·        Submission of Photocopy of IC / Passport
T  :  04-653 4194
       04-653 2336
F  :  04-657 4641
E  :
Bahagian Hal Ehwal Pembangunan Pelajar & Alumni
Bangunan H20 & H21
Kompleks Cahaya Siswa
Universiti Sains Malaysia
11800 USM, Pulau Pinang
·        Orientation
·        Dress Code
·        University Rules
·        Scholarships & Loans
·        Bank Services
·        Commuter Services
T  :  04-653 3107 / 2624
       04-653 3627 / 4598 /
F  :  04-657 3761 / 7053
Jabatan Keselamatan
Universiti Sains Malaysia
111800 USM, Pulau Pinang
·        Safety & Emergency
T  :  04-653 4333 / 4334
Unit Pengurusan Kewangan Pelajar
Jabatan Bendahari
Tingkat Bawah, Bangunan H23,
Lorong Cahaya,
Kompleks Cahaya Siswa,
Universiti Sains Malaysia,
11800 USM, Pulau Pinang
·        Tuition Fees
T  :  04-653 3770 / 3771
F  :  04-657 3276
E  : 
Pusat Sejahtera
Universiti Sains Malaysia
11800 USM, Pulau Pinang
·        Medical Consultation
T  :  04-653 4937 / 4938 /
F  :  04-653 4942
Pusat Perumahan dan Penginapan Universiti
Tingkat 1, Bangunan H23,
Kompleks Cahaya Siswa,
11800 USM, Pulau Pinang
·        Housing & Accommodation
T  :  04-653 4454 / 3483 /
       4050 / 4456 / 4457 /
       4458 / 4459
F  :  04-657 8962
E  :
Pejabat Pemajuan dan Perhubungan Alumni
Bangunan D02,
Universiti Sains Malaysia
11800 USM, Pulau Pinang
·        Group Insurance
T  :  04-653 4796 / 4797
F  :  04-658 8740
E  :
Kaunter Servisdesk@PPKT
Aras Bawah, Bgn D37,
Pusat Pengetahuan, Komunikasi
& Teknologi
Universiti Sains Malaysia
11800 USM, Pulau Pinang.
·        Inquiries & ICT Complaints
·        Registration for WiFi@USM
T  :  04-653 4400
F  :  04-653 4276
Alternatively you may check USM Staff / Office Directory System @

How To Use USM Student Email?

Sports & Recreation Facilities

Azman Hashim Sports Arena USM

  • 3 Futsal Courts
  • 14 badminton courts
  • Other Sports Facilities available as well
Sports Complex (A12)
  • Badminton Court (6 courts)
  • Gymnasium (1 male court & 1 female court)
  • Squash Court (3 courts)

*Price is only applicable for USM students

Sports Facilities of Azman Hashim Sports Arena USM


  • Hockey
  • Softball
  • Golf
  • Ragbhi
  • Archery
  • Cycling
  • Petanque
  • etc

All sports facilities will be closed on the following holidays:-

  • Hari Raya Puasa
  • Hari Raya Haji
  • Chinese New Year
  • Deepavali
  • Others Public Holidays

For more information about USM Sports & Recreations, kindly visit Pusat Sukan official website:


Dining @ USM

USM Main Campus offers variety type of dining experiences from Malaysian Delight to different country cuisine.

Malaysian Delight (In campus)

  1. Cafe Aman – K09 at Desasiswa Aman Damai
  2. Cafe Bakti – H10 at Desasiswa Bakti Permai
  3. Cafe CG – H33 at Desasiswa Cahaya Gemilang
  4. Cafe Indah – L10 at Desasiswa Indah Kembara
  5. Cafe Kembara – L05 at Desasiswa Indah Kembara
  6. Cafe Restu – M07 at Desasiswa Restu
  7. Cafe Saujana – M07 at Desasiswa Saujana
  8. Cafe Tekun – M09 at Desasiswa Tekun
  9. Cafesiswa (Foyer) – G26 at DK Foyer
  10. Kantin Harapan – F27 at Desasiswa Fajar Harapan
  11. Kantin Permai – H16, H17 at Desasiswa Bakti Permai
  12. Subaidah Bistro – Near Dewan Budaya & Dewan Tuanku Syed Putra (DTSP)

Oriental + Malaysian Cuisine (In campus)

  1. Red House Cafe – A04 near Swimming Pool

Malaysian + Western Cuisine

  1. Anjung Budi (Near to School of Languages, Literacies and Translation)
  2. Chico’s Western Food (Inside Anjung Budi)
  3. The Kapit’s (Cafe Cahaya Gemilang)

Cafe with Nice Drinks

  1. Purple Republic (Beside Dewan Budaya)

Outside USM (by USM Sungai Dua Gate)

  1. McDonald’s
  2. KFC
  3. Subway
  4. Pizza Hut
  5. Baskin Robbin
  6. Hidden Recipe (Western + Oriental)
  7. 加二 Plus Two Restaurant (Oriental, Non-Halal)
  8. Nasi Kandar Pelita 24 Hours (Malaysian Delight)
  9. 金凤凰 Golden Phoenix Cafe (Variety, Non-Halal)
  10. Jasmine Bakery
  11. Kopitan Classic Cafe (Malaysian Delight)
  12. 43 Cafe (Western)
  13. 妈妈餐 (Oriental Budget, Non-Halal)

Outside USM (Nearby / Opposite of Tesco Extra Sg. Dua)

  1. Butter Olive Bakery
  2. Variety of Malaysian Food Delights
  3. Bak Kut Teh (Non-Halal)
  4. Dessert Stores
  5. 缘恩素食馆 Yuan En Vegetarian Food
  6. Pasar Malam (Only available on every Saturday, 5pm-10pm)

Outside USM (Jalan Bukit Gambir, Outside Gate of Desasiswa RST)

  1. Khaleel 24 Hours (Malaysian Delight)
  2. Cafe Roti Bakar (Malaysia Delight)
  3. Yu Mai Cafe
  4. Shwim Pyo Korean Restaurant
  5. LK Western
  6. The Mac’s Penang
  7. Ivory Plaza (Variety choices of Malaysian Delight)


Student Hostels

Staying in the USM Student Hostels (Desasiswa)

No matter where you live on campus, you’re usually within walking distance of everything you need. It’s about RM2.70 to RM4.50 per day per person (only for students). Different prices applied on non-students. All rooms are equipped with basic furniture, including:-

  • Bed with a mattress;
  • Table;
  • Chair;
  • Wardrobe;
  • Fan, rubbish bin and a broom.

Pillows, linen and additional cleaning equipment are not provided. The hostels have no kitchen, although facilities to boil water are made available. Coin self operated laundry machines are also available. Each hostel will have different design and layout, therefore the amount of toilet and bathroom are not same. There are different hostels for men and women.

  • Men are STRICTLY NOT ALLOWED to visit the hostels for women, and vice-versa.
  • Overnight visitors are not allowed but your friends are welcome to visit you during the day.
  • Quiet hours should be observed after 12:00am.

When you live in the hostels, USM has free WiFi provided. There is a chance that you may not be able to get access to the Internet. This is due some of the blind spots of the Wifi Zone.

In case you wish to continue living in the hostel after the exams, you can apply for an extension to do so. Eateries are available outside campus during the semester break. The hostel officers will inform you about the application procedure, as well as handling over the keys. No application is needed for staying in the hostel during shorter school breaks.

All Freshie are COMPULSORY to stay in the campus during Orientation Week (Program Siswa Lestari).

To continue staying in Campus Hostel, you are required to obtain a minimum requirement of MyCSD units. Find out more about MyCSD here (

List of USM Hostels

Off-Campus Accommodation

However, if you prefer staying outside the campus, please make sure you are clear about all the costs that you might incur in your housing arrangements, and that USM will not be held responsible.

  • Usually water and electric bills are not included in the rent.
  • Also, be prepared to pay a deposit, usually one month’s rent in advance.


For more information about USM Housing and Accommodation, kindly contact UPPU:-

Main Campus

Pejabat Pusat Perumahan & Penginapan Universiti
Tingkat 1, Bangunan H23,
Kompleks Cahaya Siswa, 11800 USM.
No Tel: 04-653 4459; Fax: 04-657 8962

Engineering Campus

Desasiswa, Universiti Sains Malaysia,
Seri Ampangan, 14300 Nibong Tebal,
Pulau Pinang.
No Tel: 04-599 5530; Fax: 04-594 1005

Health Campus

Desasiswa, Universiti Sains Malaysia,
16150 Kubang Kerian,
No Tel: 09-767 3000; Fax: 09-765 2678


USM Panel Clinics

There are several clinics close to USM for the student’s convenience. Opening hours vary between clinics, most of them being closed in the afternoons during lunch time.

Remember to bring along your IC & Matric card when you visit to the clinics.

Check out the list here.

PDF version able to download from HERE

Banks / ATMs / CDMs around USM


If you are visiting or studying in Universiti Sains Malaysia, you are not required to bring too much of cash with you. There are plenty of Automated Teller Machine (ATM) and Cash Deposited Machine (CDM) around the campus. Withdrawing money from different bank’s ATM usually will charge RM 1.00.

Below are the comprehensive list of ATM & CDM around campuses.

::::: Main Campus :::::

In front Library PHS 1, Next to DTSP

  • Bank Islam (ATM)
  • RHB Bank (ATM)
  • CIMB Bank (ATM)
  • AmBank (ATM)

Uptown MallKompleks Cahaya Siswa

  • Bank Islam (ATM & CDM)

Masjid USM

  • CIMB Bank (ATM)
  • Bank Islam (ATM)

Cafeteria Desasiswa Restu & Saujana

  • Bank Islam (ATM)

Cafeteria Desasiswa Aman

  • Bank Islam (ATM)

Bank in Campus (Next to Roundabout)

  • CIMB Bank
  • Bank Muamalat
  • Bank Simpanan Nasional (Near Dewan Budaya USM)


::::: Outside Main Campus :::::

Maybank Malaysia

  • Tesco Extra (ATM)
  • Queensbay Mall (Bank)
  • Gelugor (Bank)

 Sungai Dua Area

  • Am Bank (Branch)
  • Hong Leong Bank (Branch)
  • RHB Bank (Branch)

Bukit Gambir Area (Outside Kompleks Desasiswa Restu, Saujana & Tekun RST)

  • Am Bank (ATM) at 7-Eleven


::::: Engineering Campus :::::

Cafeteria Staff, Next to Library

  • Bank Islam (ATM & CDM)
  • Bank Muamalat (ATM)

Cafeteria Desasiswa Lembaran

  • Bank Islam (ATM)

Banks nearby in Parit Buntar

  • CIMB Bank
  • Maybank
  • Public Bank
  • Hong Leong Bank
  • Bank Islam
  • RHB Bank
  • Bank Muamalat
  • AmBank


::::: Health Campus :::::

Hospital USM
  • CIMB (ATM)
  • Bank Islam (ATM)
  • Maybank (ATM)
Opposite USM
  • CIMB Bank
  • Bank Islam
Kota Bahru, Kelantan (Town)
  • Maybank
  • CIMB Bank
  • Hong Leong Bank
  • RHB Bank
  • Public Bank
  • AmBank
  • UOB Bank
  • BSN
  • EON Bank
  • SME Bank
  • etc

Campus Health Service


Student from Universiti Sains Malaysia (USM) is required to pay RM 60.00 for one academic session to enjoy health services in Pusat Sejahtera USM (Health Service Centre).

Services offered are: Observation Room, Treatment Room, Pharmacy Store, X-Ray Unit and others.

Please bring along your Matric Card for registration purposes.

Operating Hours:

Monday – Thursday (8.10am – 12.45noon) (2.00pm – 5.00pm)

*Extra Operating Hour specially for students from (5.10pm – 7.10pm)

Friday (8.10am – 12.00noon) (2.45pm – 5.00pm)

 Emergency Hotline: +604-653 3999

USM WiFi Setting Guide (Windows 7)

USM Living in Campus Guide – USM WiFi Setting Guide (Windows 7)

1.Open Network and Sharing Center

2.Manage wireless networks

3. Click ‘Add’

4. Click ‘Manually create a network profile’

5. Set the network name as ‘USMSecure’
6. Change the security type to ‘WPA2-Enterprise’
7. Change the encryption type to ‘AES’
8. Click ‘Next’

9. Click ‘Change connection settings’

10. Click ‘Settings’

11. Untick ‘Validate server certificate’
12. Click ‘Configure…’

13. Untick the column, then click ‘OK’

14. Go to Wifi, click connect to USMSecure

15. Type in your USM student mail ID and your IC number as the password
16. Then click ‘OK’

17. You are now connected to USMSecure, enjoy the Wifi

You may download WiFi Setting Guide here

Inter Campus Shuttle Bus Service